Faqs

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Any brand new product can be returned for a full refund or store credit within 30 days of delivery.
To be eligible for a return, the item must be unused and in the same condition that it was received.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
You can send your return or exchange request to us via our portal.

Yes, depending on when the mistake was discovered. Feel free to contact our customer service and we will do our best to update your order to the correct quantity and issue a refund for the unwanted items.

We accept the majority of credit card types like Visa, MasterCard, American Express, Discover, Dinner Club, Pay Pal, Apple Pay, Google Pay, Shopify Pay, Debit Card, Direct Deposit, & most local payments.

We are partner with Paymentwall to accept major payment methods in 200 local regions to offer more than 150 local payment methods, including e-wallets, bank transfers, prepaid cards, and cash options.

Select Paymentwall at checkout to pay with your local payment methods.

Shop now, pay later with Sezzle or AfterPay. No interest, ever. Get your order shipped now and pay in 4 easy installments.

3D Secure (3-domain structure), also known as a payer authentication, is a security protocol that helps to prevent fraud in online credit and debit card transactions. One of the advantages of 3D Secure is that it reduces fraud. It also makes shopping/commerce safer online.

If you receive a "3D Authentication failed" error - it means that you were not successful entering required information. Please correct any typing errors, deactivate Caps Lock, check the data if needed and try one more time.

If the error remains - contact your credit card issuing bank for additional information.

Please visit our Bulk Inquiries page for more information.

ANY QUESTION?

We will be happy to assist you.

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INTERESTED IN CARRYING VIE BELLES

If you’d like to do business with Vie Belles, fill out our contact form with information about yourself and what you’re looking for and we’ll get back to you shortly.

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